We here at XHTML Candy respect your privacy. All the information is kept confidential no matter what happens we never give or sell information to anyone. All the information stored by us is used for obvious reasons only (i.e completing your order). We use Google Analytics to track non-personal information about visitors. It helps us in improving end user experience.
Non Disclosure Agreement (NDA)
We will never give, sell or use your artwork in any other project. All types of communication (be it email responses, chat transcripts, design files etc) with us will be 100% confidential.All the copyrights on your project will remain yours.We respect your business that is why we will never tell anybody about our business relationship. We will never ever contact your clients or clients of your clients directly.
We transfer all the design source files provided by our clients to secure offline storage. The payments are handled by Paypal which uses bank grade security standards and is safest and fastest.
Terms of our services
Timeline on all orders takes effect after we are clear on everything & upfront payment is received. Some complex CMS implementation projects may take longer than usual. If that’s the case, the expected turnaround time will be communicated to you by one of our project managers before we start working on project. We do offer bulk order discounts. You can contact us for bulk discounts if (1) Your project involves 15+ Pages/Templates or (2) If total amount is equal to or more than $2100 USD. If you want expedited delivery (1-8 hours) that will increase your total cost for project.
Money Back Guarantee
We respect your business and want you to be happy with our service. We will provide you with a prompt full refund if: The work on your order hadn’t been started when the request for a refund was received. The order cannot be completed. If you are not satisfied with the final product and provide us with the reasoning for your dissatisfaction.
You can always contact us or email us at firstname.lastname@example.org if unsure about anything.